Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 63 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Consistent schedule and work from home" ((in 28 reviews)); "Training was great." ((in 14 reviews)); "Great travel benefits" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 53 reviews)); "Low pay and too many cliques" ((in 43 reviews)); "long hours and no day offs" ((in 33 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 29 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

3.0

Mar 10, 2015

Fun But not worth it

Entertainer

Recommend

CEO approval

Business Outlook

Pros

fun atmosphere, cool job, tons of extra benefits (travel)

Cons

terrible communication, poor quality of life

4.0

Mar 8, 2015

Executive management overseeing food and beverage operations for 15 shis

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

stability, vacation pay, 401 profit sharing

Cons

Expected to work 24 - 7 if in management position

4.0

Feb 15, 2015

An elite cruise line which makes being part of the team worthwhile

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For many positions the pay is much higher than other cruise lines If you want to travel, this cruise line has vast itineraries taking you to explore all 7 continents The onboard experience for crew is quieter than other cruise lines, so for some people this can be a pro or a con

Cons

Some contract lengths for crew is 10 months - too long

Viewing 547 - 549 of 647 Reviews

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Jobs at Holland America Line

Resolution Specialist - REMOTE - US

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Manager, AI Operations

Email Marketing Specialist

Assistant Ship Superintendent