Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"The benefits of going on some of the tours are great." ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Work from home is good" ((in 29 reviews)); "Great workplace and team." ((in 18 reviews)); "Good training" ((in 15 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 55 reviews)); "Low pay and too many cliques" ((in 47 reviews)); "Long hours and flight standard low" ((in 31 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 30 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

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Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

3.0

Jun 17, 2015

Good Experience, wouldn

Manager human resources it administration

Recommend

CEO approval

Business Outlook

Pros

Smart co-workers that have a passion for the company. The office location is great

Cons

Work Life Balance- There is none. Benefits are average Could be more on the edge of new technology

1.0

Jan 14, 2015

DO NOT WORK HERE DON'T DO IT

Entertainment staff

Recommend

CEO approval

Business Outlook

Pros

- travel - meet people from all over the world

Cons

- treated like a slave - no work/life balance -high expectations with no training - incompetent management -impossible communication

1.0

Jan 13, 2015

IT - Run....

It engineer

Recommend

CEO approval

Business Outlook

Pros

I wish I could give zero star.

Cons

Bad management + bad culture. Management don't know how to treat and respect employees. Management intimidates employees.

Viewing 49 - 51 of 647 Reviews

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Jobs at Holland America Line

Resolution Specialist - REMOTE - US

Associate Data Scientist

Email Marketing Specialist

Assistant Ship Superintendent

Manager, AI Operations

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Holland America Line

Holland America Line reviews

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Reviews by job title

Good Experience, wouldn

DO NOT WORK HERE DON'T DO IT

IT - Run....

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