Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"The benefits of going on some of the tours are great." ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Work from home is good" ((in 29 reviews)); "Great workplace and team." ((in 18 reviews)); "Good training" ((in 15 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 55 reviews)); "Low pay and too many cliques" ((in 47 reviews)); "Long hours and flight standard low" ((in 31 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 30 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Skip to content Skip to footer

Notifications

Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

3.0

Feb 7, 2016

Corporate Experience, Enjoyable Product

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many employees are loyal, committed, and in love with cruising and ships. From mid-level downwards, employees relate well to each other, minus typical and well represented corporate relationship drama.

Cons

Extremely corporate, chain-of-command environment, but wants not to be. Management occasionally tried new things or approaches, but it sometimes felt forced and uncomfortable. The bonus and compensation structure favors higher titled employees.

1.0

Nov 17, 2015

IT - Be afraid

General technologist

Recommend

CEO approval

Business Outlook

Pros

Capable and smart individuals. Pay is very reasonable and an added 4 day (10 hour) work option.

Cons

Culture with no accountability. There is rarely any ownership of applications or infrastructure triage. Because Carnival Corp is the parent company, middle management from both companies have saturated the reporting structures to the point where communication upward is filtered before senior management or executives realize the weight of risks ahead.

2.0

Jul 19, 2015

Great people, outdated management.

Manager

Recommend

CEO approval

Business Outlook

Pros

People all work very hard to get the job done. For the most part, fun work.

Cons

Not enough people to comfortably do their jobs well. Lot's of beaurocracy to add to the problem.

Viewing 46 - 48 of 647 Reviews

Top companies for "Compensation and Benefits" near you

Satguru Travels and Tour Serices

3.5★Compensation & Benefits

Gray Dawes Group

3.5★Compensation & Benefits

Jobs at Holland America Line

Associate Data Scientist

Manager, Financial Reporting -Port Operations

Resolution Specialist - REMOTE - US

On Stage Alaska Presenters

Holland America Line reviews FAQs

Reviews Holland America Line reviews

Holland America Line

Holland America Line reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Corporate Experience, Enjoyable Product

IT - Be afraid

Great people, outdated management.

Top companies for "Compensation and Benefits" near you

Jobs at Holland America Line

Holland America Line reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Holland America Line reviews FAQs

Jobs at Holland America Line