Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"The benefits of going on some of the tours are great." ((in 55 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 45 reviews)); "Work from home, reward cruise after 1 year" ((in 26 reviews)); "good work environment and good pay scale." ((in 15 reviews)); "Good training" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 57 reviews)); "Sharing a room and low pay" ((in 45 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 32 reviews)); "Long hours and flight standard low" ((in 28 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

4.0

Jan 4, 2016

Lead Medical Officer (Registered nurse)

Lead medical officer

Recommend

CEO approval

Business Outlook

Pros

Autonomy, travel, patients are generally happy, work load is very manageable, fun to work with people from other cultures, flexible schedule.

Cons

No chance for advancement, requires 4 month contracts, company is in transition and lots of management changes presently; poor communication from management

5.0

Dec 16, 2015

chef de cuisine

Chef de cuisine

Recommend

CEO approval

Business Outlook

Pros

good work environment and good pay scale.

Cons

long contract,long hours of work

1.0

Nov 17, 2015

IT - Be afraid

General technologist

Recommend

CEO approval

Business Outlook

Pros

Capable and smart individuals. Pay is very reasonable and an added 4 day (10 hour) work option.

Cons

Culture with no accountability. There is rarely any ownership of applications or infrastructure triage. Because Carnival Corp is the parent company, middle management from both companies have saturated the reporting structures to the point where communication upward is filtered before senior management or executives realize the weight of risks ahead.

Viewing 505 - 507 of 647 Reviews

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Personal Cruise Consultant