Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"good benefit including free cruises and friends and family discount." ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 43 reviews)); "paid vacation, cruise benefits, work from home" ((in 27 reviews)); "Good work environment and good salary compared to other companies" ((in 14 reviews)); "Great workplace and team." ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 54 reviews)); "Sharing a room and low pay" ((in 46 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 31 reviews)); "Long hours and flight standard low" ((in 31 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

4.0

Jun 22, 2016

Employed eaner

Pastry assistant

Recommend

CEO approval

Business Outlook

Pros

Certainty and security including the hours to be worked and the rate of pay for the job.

Cons

Ability to expect all rights granted under the contract of employment.

1.0

Jun 19, 2016

Don't do it

Consumer programs

Recommend

CEO approval

Business Outlook

Pros

There were no pros - you barely make enough to pay for health insurance

Cons

Too many to list, there isn't any positive aspects

3.0

Jun 5, 2016

Good work-life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Okay benefits Flexible work schedule Communication within the department

Cons

Need interaction across organization Poor management Minimal pay

Viewing 481 - 483 of 647 Reviews

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Jobs at Holland America Line

Air Customer Service Agent, After Hours - REMOTE US

Personal Cruise Consultant

Resolution Specialist - REMOTE - US

AI Innovation Analyst

Senior Administrator, Financial Systems

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Employed eaner

Don't do it

Good work-life balance

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