Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 62 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 42 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 29 reviews)); "Good work environment and good salary compared to other companies" ((in 14 reviews)); "Great workplace and team." ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 44 reviews)); "Long hours and flight standard low" ((in 30 reviews)); "Low salary compared to other competitors" ((in 23 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

3.0

Jun 18, 2025

Good company, not enough officers

3rd officer

Recommend

CEO approval

Business Outlook

Pros

Destinations are good and ships are well maintained.

Cons

Not enough deck officers for the workload and low salary for European officers.

3.0

Jun 6, 2025

It was ok

Telephone sales representative

Recommend

CEO approval

Business Outlook

Pros

The benefits were ok. Could be better.

Cons

No room for growth. The job got dull. Only posting this since Glassdoor is making me.

3.0

May 29, 2025

Highly variable, organization changes regularly and unpredictably, never settled, leadership always in flux

Communications specialist

Recommend

CEO approval

Business Outlook

Pros

The people are fantastic, very friendly and open culture, highly collaborative. Meaningful work. Excellent compensation, including benefits.

Cons

Organization instability. Poor accountability of managers. Emphasis of quantity over quality of work.

Viewing 28 - 30 of 647 Reviews

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Jobs at Holland America Line

Associate Data Scientist

Resolution Specialist - REMOTE - US

Email Marketing Specialist

Assistant Ship Superintendent

Manager, AI Operations

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Holland America Line

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Ratings by category

Ratings by demographic groups

Reviews by job title

Good company, not enough officers

It was ok

Highly variable, organization changes regularly and unpredictably, never settled, leadership always in flux

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