Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 62 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 42 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 29 reviews)); "Good work environment and good salary compared to other companies" ((in 14 reviews)); "Great workplace and team." ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 44 reviews)); "Long hours and flight standard low" ((in 30 reviews)); "Low salary compared to other competitors" ((in 23 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

4.0

May 10, 2025

Great company

Personal cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Amazing culture and friendly management.

Cons

Pay could be better but other than that no cons.

4.0

Apr 24, 2025

Eviro officer

Environmental officer

Recommend

CEO approval

Business Outlook

Pros

Good onboard environment. Business class flights

Cons

Bad food and addotional duties

1.0

Apr 24, 2025

Elegant brand with rich heritage. New leadership would steer company back on course.

Personal cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Remote Flexibility Strong Brand & Elegant Heritage Alaska Experts Guest Loyalty Program (Mariner Society)

Cons

Misguided department leadership & management Low base pay and poor commission structure False advertising in expected earning potential Over-hiring leads to saturation of lead/agent ratio

Viewing 31 - 33 of 647 Reviews

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Holland America Line

Holland America Line reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company

Eviro officer

Elegant brand with rich heritage. New leadership would steer company back on course.

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