Holiday Inn reviews

3.4

52% would recommend to a friend

(2,473 total reviews)

Keith Barr

60% approve of CEO

42% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Nov 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Great employee rates at hotels around the world. Tons of training provided at corporate run hotels and plenty of online training for franchise hotels.

Cons

Since it's such a large company it really depends on which management company you work for. Corporate run hotels are great but many of the management struggle to keep up with the demands of the flag.

5.0
Nov 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked as a front desk agent for many years and loved it. The schedule is your typical 7a-3p; 3p-11p; 11p-7a (aka night audit). I never opted for the health insurance so I cannot comment on the benefits. However, the employee discount was totally worth it. I would 100% recommend working for a large-scale, international hotel chain because of this. I went to Paris one Christmas and stayed in hotels that cost thousands of dollars for only $65 because of the employee rate. I only left the company because I got in to graduate school. Otherwise, I would have stayed for as long as they would have me.

Cons

Starting pay was minimum wage, so this was definitely the least paying job I have ever had. Occasionally you have to deal with situations that you cannot control, like rooms booked incorrectly through Orbitz or Expedia. The customer never understands that it was an error from the third party.

3.0
Oct 30, 2016

It's ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Room benefits. Night Shifts. Easy work

Cons

Angry customers, other departments

Viewing 2227 - 2229 of 2,473 Reviews

Glassdoor has 2,922 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.