Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers, excellent starting pay for a first job. Outstanding healthcare and benefits package. Excellent management and overall location. Excellent discounts for hotel amenities.

Cons

None that I can think of! The only problem I've had so far is the fact that our hotel is going under renovations and not all of the guests are happy with that (which is completely understandable).

2.0
Feb 23, 2015
Recommend
CEO approval
Business Outlook

Pros

- Nice managers/employees - Hotel discounts - Good work life balance

Cons

- Terrible salaries, even for those in management. - Expensive healthcare and benefits for those not in unions - No holiday pay, have to work on holidays unless you use your personal PTO for it. Same for sick days. Only 21 days a year for first 4 or 5 years there. Considering there are at least 8-10 federal holidays that most office employees in any company gets, you only have about 11 days left for any vacation or sick days every year. - Very stiff, dull culture without any effort by the company to increase employee satisfaction, don't expect any employee perks or bonding here! - Didn't provide a suitable office for their office workers, instead we were pushed into every unsellable, dark corner of the hotel.

4.0
Jan 23, 2015

A good place to work.

Recommend
CEO approval
Business Outlook

Pros

Input for scheduling Friendly coworkers Different clientele on a daily basis Enjoyable Beautiful working environment Good tips for my specific position Opportunities for different experiences

Cons

Sometimes overly long shifts Shifts rarely end when supposed to Management slow to check out employees Some "veteran" coworkers not always fair- gives themselves an obvious advantage No easy way to get a hold of managers

Viewing 148 - 150 of 11,518 Reviews

Glassdoor has 13,620 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.