Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 257 reviews)); "Great team members benefits (especially GoHilton)." ((in 194 reviews)); "Work Life Balance is great" ((in 192 reviews)); "Great employee hotel rate and travel benefit" ((in 179 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 554 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 542 reviews)); "Long hours and weekends but that comes with hotels" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews

4.0

Aug 9, 2015

Hilton is changing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great hotels - great people in the hotels. Nice offices. Some change for movement

Cons

As a 30+ year employee of Hilton - I have seen many changes. The most significant have been in the last 5 years. Corporate office morale is horrible. Hilton has the spin machine working to make it seem like everyone likes their job - but upper management is in a bubble. HR is a real bubble. Many in the corporate office have never worked in a hotel and don't know how to communicate with guests. The guest is no longer a priority with Hilton. Just profits. Do more with less mentality.

2.0

Jun 12, 2015

Great if you can keep your head above water

Marketing associate

Recommend

CEO approval

Business Outlook

Pros

The only pro that I can think of is that I had many opportunities to travel for business which was nice.

Cons

The offices are set up as a cubicle farm. Everyone that I knew was overworked. There is zero life and work balance.

3.0

Apr 22, 2015

Work from home Reservations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not having to leave home from work. Great company with decent benefits.

Cons

Their software is sketchy. Trying to login in is an absolute headache. The incentives and all that other jargon. They're just to get you hired. Training is entirely too long and partially effective.

Viewing 145 - 147 of 11,518 Reviews

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Hilton is changing

Great if you can keep your head above water

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