Pay and benefits for those in management are not competitive. - Revenue Management Analyst Hilton Employee Review

2.0
Feb 23, 2015
Recommend
CEO approval
Business Outlook

Pros

- Nice managers/employees - Hotel discounts - Good work life balance

Cons

- Terrible salaries, even for those in management. - Expensive healthcare and benefits for those not in unions - No holiday pay, have to work on holidays unless you use your personal PTO for it. Same for sick days. Only 21 days a year for first 4 or 5 years there. Considering there are at least 8-10 federal holidays that most office employees in any company gets, you only have about 11 days left for any vacation or sick days every year. - Very stiff, dull culture without any effort by the company to increase employee satisfaction, don't expect any employee perks or bonding here! - Didn't provide a suitable office for their office workers, instead we were pushed into every unsellable, dark corner of the hotel.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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