Hilton reviews

3.9

75% would recommend to a friend

(11,498 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Nov 22, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are luck enough to work for a corporate property you'll get decent insurance, and PTO. PTO is great!! Much better progra that 2 week vacation a year. I've worked for Hilton for 5 years and earn 9 hours of PTO every two weeks! Also, if you work for a corporate hilton, you are able to stay at other corporate hilton properties for free!! I spent 7 nights in CABO on my honeymoon for nothing! You also receive discounts at other hilton properties. Stay away from franchises.

Cons

very few corporate properties in my area. Most are franchised.

4.0
Nov 15, 2008
Recommend
CEO approval
Business Outlook

Pros

#1 for me is people. I really like working with my immediate and extended team. We have a broad set of backgrounds, experience, and skill sets. While we are generally quite busy (or overloaded) with projects, we're always given the latitude to attack problems with our own perspective (assuming it makes sense and is explainable). Additionally, I've always felt encouraged to make improvements in the process and tool chain wherever I see fit (and I've done so, repeatedly). I've had "personal" projects I've done aiming to see if I could make something better turn into primary use tools for my team. It's very satisfying to be in such an environment.

Cons

Lack of organization. Over abundance of consultants, and/or external development groups. Lots of legacy systems being used in ways not originally intended, which leads to lots of shakey workarounds.

4.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

co workers were competent,,, it has a low employee turnover rate,,, some have been there for 7 years or more, The clientele is consistent, for that reason, so is the pay in tipped positions. Management is fair for the most part and is very understanding in cases of family or personal issues. Possibility of working other positions in the hotel or restaraunt guarantees at least 40 hours per week.

Cons

location,, canonsburg is a bit out of the way. Management tier is confusing.. 1 G.M. ,,, 2 managers, 1 asst mangager, 2 shift leaders... hard to get all on the same page. VERY hard to get a promotion there

Viewing 11476 - 11478 of 11,498 Reviews

Glassdoor has 13,595 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.