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      Hilton

      Engaged Employer

      Hilton reviews

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      3.9

      75% would recommend to a friend

      (11,498 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Jan 10, 2009

      great environment but low pay

      Front desk clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hilton provides its employees with a travel porgram that allows employees to stay in hilton owned and managed properties all over the world at extremely discounted rates. Hilton also provides benefits that are excellent.

      Cons

      As with all hotels in the industry its a 24 hour gig 365 days a year so there are no days off for holidays.

      3.0
      Dec 12, 2008

      Somewhat fun, but poorly paying job.

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The oppurtunity to meet lots of different and interesting people, employee travel discounts, worldwide company. Good leadership in management, professional operations.

      Cons

      Shifting work schedule makes routines very difficult to achieve, and 24/7/365 nature of the industry leads to extreme difficulty in getting time off. Very low pay in relationship to responsibilities, professionalism, aptitude, and amount of knowledge expected of many workers. Nature of industry provides for an overly stuffy and formal environment.

      4.0
      Dec 1, 2008

      Love the line or work

      Front desk clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Hilton Brand hotel has been an great opportunity for me. It did not take me very long to move up in the company. I enjoy my leadership team and the duties they assign to me every day. Knowing that my leadership team will back me up on decisions I make to take care of my guest is a big deal in my eyes. I also enjoy knowing that the company is structured as such that feedback and personal growth is more than just something you read in a manual but they actually apply it to everyday situations. I would have to say it was one of the best companies I have worked for.

      Cons

      Just as sure as the sun will rise and fall everyday, every company does have a downside. I do wish that I would recieve more monetary compesation for the job I perform but I bet the majority of the world thinks they are underpaid for their line of work. Another downside I would have to honestly point out is job security. I guess that I have been spoiled from working in call-centers where you have to do something extreme to get fired. I have learned that as long as you are doing the job to the best of your abilities, the company wants to keep you.

      Viewing 11473 - 11475 of 11,498 Reviews
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      Glassdoor has 13,595 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.