Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 452 reviews)); "culture is great and they do invest in all their employees" ((in 330 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 252 reviews)); "Great team member travel program" ((in 202 reviews)); "Work Life Balance is great" ((in 198 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 559 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 544 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 378 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,498 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

Oct 14, 2008

Hilton Hotel nice place to work with strong potential for growth

Guest services

Recommend

CEO approval

Business Outlook

Pros

Its a fun enviroment with close attachments to senior management and alot of upward movement.

Cons

A lack of professionalism by some employees, long hours, and a lack of a regular schedule.

4.0

Sep 2, 2008

Good Company to work for but not for a long time.

Front desk

Recommend

CEO approval

Business Outlook

Pros

If you are just looking for a job to pay the bills or while you are in school. Easy Job not a lot of responsabilities Average Benefits You get great Great discounts in hilton hotels in the entire country so for example if a room is $119 a night you pay around $35-$40

Cons

Very hard to advance Don't work there for more than 2-3 yrs if you want to make more than 30K

5.0

Aug 24, 2008

Hiltion, A great place to to work

Programme analyst

Recommend

CEO approval

Business Outlook

Pros

The Memphis corporate office has a comfortable, casual workplace that makes you happy to come to work in the morning. When your life requires you to be elsewhere, the work schedule can be flexible as long as you work something out with your manager. The benefits are good ranging from your typical 401(k) plan and a solid medical program to discounts on hotel rooms and hotel furnishings.

Cons

Office politics can be a drag but I suppose that will be an issue wherever you go. I also assume this will vary from place to place you work within Hilton. Hilton is not an IT company, and the IT department does not run as such. If you are used to and prefer structure and standards, you may be dissapointed.

Viewing 11479 - 11481 of 11,498 Reviews

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Hilton Hotel nice place to work with strong potential for growth

Good Company to work for but not for a long time.

Hiltion, A great place to to work

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