Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "culture is great and they do invest in all their employees" ((in 341 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 203 reviews)); "Great team members benefits (especially GoHilton)." ((in 189 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 558 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 428 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,498 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

Oct 14, 2008

Hilton Hotel nice place to work with strong potential for growth

Guest services

Recommend

CEO approval

Business Outlook

Pros

Its a fun enviroment with close attachments to senior management and alot of upward movement.

Cons

A lack of professionalism by some employees, long hours, and a lack of a regular schedule.

4.0

Sep 11, 2008

A pretty good place to work...but nowhere is perfect...

It operations

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers, everyone goes on a first name basis (corporate policy), diversity is an organizational theme, good benefits (except tuition reimbursement), average to above average salary, technical training, big on technology spending, free food and gifts numerous times per year, and a laid back environment.

Cons

Politics, poor tuition reimbursement, some jobs have less than average salary/benefits, "too corporate" at times, can be "cut throat" in certain areas/departments of the organization (or so I hear), favoritism by management in some areas, and Fox News in the break room! (really annoying).

4.0

Sep 2, 2008

Good Company to work for but not for a long time.

Front desk

Recommend

CEO approval

Business Outlook

Pros

If you are just looking for a job to pay the bills or while you are in school. Easy Job not a lot of responsabilities Average Benefits You get great Great discounts in hilton hotels in the entire country so for example if a room is $119 a night you pay around $35-$40

Cons

Very hard to advance Don't work there for more than 2-3 yrs if you want to make more than 30K

Viewing 11473 - 11475 of 11,498 Reviews

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Hilton

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Ratings by category

Ratings by demographic groups

Reviews by job title

Hilton Hotel nice place to work with strong potential for growth

A pretty good place to work...but nowhere is perfect...

Good Company to work for but not for a long time.

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