Hilton reviews

3.9

75% would recommend to a friend

(11,497 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

11K reviews
2.0
May 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Lots of job openings due to lack of caring from management!!

Cons

Hilton caters to guests with no care for employees whatsoever. They make senior management so scared to get a bad review, they allow guests and encourage from what I can see, to demand whatever they want and know they will get it depending on their level. Diamond members are out of control and make day to day work absolutely miserable.

Viewing 11497 - 11497 of 11,497 Reviews

Glassdoor has 13,593 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.