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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      75% would recommend to a friend

      (11,498 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Apr 24, 2009

      Mediocre Job, little room to move up.

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workes that i work with make it all worth while. The guest are always a pleasure, the ease of downtime basically getting paid for doing nothing. Easiest of other jobs i've had

      Cons

      Managment some times is not that great. Guest that take it out on you when its not your fault.

      3.0
      Mar 24, 2009

      I wanted to stay with Hilton but the Hours were just too long

      Controller
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to relocate to exciting locations throughout the US and have the company pay for the relocation.

      Cons

      Long Hours, Dog and Pony shows for Corporate Visitors. It is fustrating that when a Corporate visit to the Hotel takes place that everything else has to stop to prepare for their visit.

      4.0
      Mar 16, 2009

      So far I'm impressed...

      sales administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the reasons I love to work for HIlton Hotels is the DISCOUNT! Let's be honest, it makes traveling much easier. Plus I think our management really has shown they are in their leadership roles for a reason. I feel I can talk to my direct mananger of even the GM at any time without any "you went over my head" issues. I do feel the company rewards fairly based on individual accomplishments and does invest in your professional and personal development. SO far, so good.

      Cons

      Forced PTO. When I came on board the Sales Office was closed 3x in the next 3 months. I had no time off so I didn't get paid for those vacation times. I hear a lot of "when I was at my old property".. well you're no longer there so shut up about it. Making staff changes and not explaining how it's benefiting the property.

      Viewing 11467 - 11469 of 11,498 Reviews
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      Glassdoor has 13,595 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.