Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 475 reviews)); "Awesome culture and great people to work with" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 251 reviews)); "Great travel benefits and day one 401K contributions" ((in 188 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 561 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Hilton reviews

Compare reviews

3.9

75% would recommend to a friend

(11,499 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

2.0

Jan 22, 2009

Hilton is turbulant like many other companies during this economic downturn.

Tax manager

Recommend

CEO approval

Business Outlook

Pros

Located near my home town, pleasant people to work with, the type of work I do is located here.

Cons

The transformation changes are troublesome as far as the communication of the changes. Beverly Hills is closing, possibly more jobs in Memphis, but rumors of out-sourcing are going around.

4.0

Jan 16, 2009

Great place to work.

Corporate sales manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for advancement or cross training due to the large number of positions and hotels located across the world. If you are an outstanding employee, it will be easy to advance. Also, being able to travel and receive free room nights from a Hilton brand is an added benefit.

Cons

Compensation and pay is low which is a norm in hospitality. Also, sometimes expect long hours if you work any of the catering departments or food service. The Catering Sales Manager work a lot of hours and their sales quota is pretty high because the hotel can generate a lot of revenue.

1.0

Jan 16, 2009

Used to be a great company but awful now.

Information technology - prefer not to say

Recommend

CEO approval

Business Outlook

Pros

IT at the operations center in Memphis used to be at the good end of a firehose of money, but the good old days are clearly over. Now the best thing about the place is free coffee. But they've stopped giving away cups.

Cons

With (I think) a few groups that are notable exceptions, IT management is frustratingly inept. They will be very nice to you and give you lots of money (well, they would until about 6 months ago) but they are incapable of differentiating between good work and gross incompetence. This is all starting to catch up now and there's a mood of panic about the place. People are being laid off rapidly; sadly your chances of going away don't seem at all related to your usefulness to the company.

Viewing 11455 - 11457 of 11,499 Reviews

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Hilton

Hilton reviews

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Ratings by demographic groups

Reviews by job title

Hilton is turbulant like many other companies during this economic downturn.

Great place to work.

Used to be a great company but awful now.

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