Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great benefits and well taken care of" ((in 1072 reviews)); "Great people and love the workflow" ((in 471 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "Great team member travel program" ((in 188 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 544 reviews)); "Long hours and weekends but that comes with hotels" ((in 420 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 363 reviews)); "Managers were bad at communicating with each other and satff." ((in 166 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

May 21, 2014

If you are interested in hospitality, this is for you!

Accounts receivable

Recommend

CEO approval

Business Outlook

Pros

This is a good place to work if you are interested in the hospitality industry. Hilton is all about customer satisfaction and going above and beyond the call of duty and I have experienced this at other Hilton hotels/brands so it isn't just at certain hotels. They are the best when it comes to training.

Cons

I think this is a con of working with most busy hotels, but there is tension (between co-workers and departments) when the hotel gets really busy. No one really wants to make a mistake or take blame when a mistake is mistaken.

4.0

May 18, 2014

Great Company

Banquet server

Recommend

CEO approval

Business Outlook

Pros

Compensation, Benefits, Employee events, Cafeteria, Laundry Service, Most co-workers are helpful.

Cons

Not able to transfer to another property if employed as an " On Call" employee. Also,The staffmate system the use for posting shifts, if you're working at the time the shifts comes out, you're out of luck!! Most shifts are gone by the time you check your phone.

2.0

May 16, 2014

Bureaucratuc at its best

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You will be working for an internationally celebrated hospitality giant

Cons

The company calls itself international yet lacks professionalism. People are treated as materials and are expected to deliver great results with no resources what so ever. They lack the ethos and are most definatley in need of a management that treats humans rite!

Viewing 11152 - 11154 of 11,519 Reviews

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Hilton

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If you are interested in hospitality, this is for you!

Great Company

Bureaucratuc at its best

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