4.0
May 21, 2014
Former employee, more than 5 years
Houston, TX
Recommend
CEO approval
Business Outlook
Pros
This is a good place to work if you are interested in the hospitality industry. Hilton is all about customer satisfaction and going above and beyond the call of duty and I have experienced this at other Hilton hotels/brands so it isn't just at certain hotels. They are the best when it comes to training.
Cons
I think this is a con of working with most busy hotels, but there is tension (between co-workers and departments) when the hotel gets really busy. No one really wants to make a mistake or take blame when a mistake is mistaken.