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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,520 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      12K reviews
      5.0
      May 25, 2014

      Reason to wake up

      Guest services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great managers,no tension between the staff. Nice,fun and professional atmosphere to work at. Couldn't wait until the next shift. Managers could do all type of jobs if necessary, even cleaning tables and spending time to recycle the rubbish ,creating more or less flat structure of the company.

      Cons

      As a new busy hotel there is not enough staff to cope with the demand, so had to work double. Overall couldn't find any more disadvantages

      4.0
      May 25, 2014

      Good employer, Good Benefits, Great Team

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is making a lot of effort to expand and this means that when working for central functions, things are regularly changing and there are new innovations encouraged to meet the new environment. There are good benefits, one of which is the staff discount scheme to stay at a Hilton property (subject to availability) for a massively discounted rate, allowing staff feedback on properties to identify issues affecting the guests.

      Cons

      The size of the company means that there are some decisions taken for the good of the business which do not necessarily take account of the 'normal' employees opinions on what would be good or helpful for the business. Understandably, it would be difficult to collate and analyse this to take it all into account, however for employees, it often feels like your opinion is ignored.

      5.0
      May 24, 2014

      The treatment of there staff is very good, along with the great range of employee benefits

      Commis chef
      Recommend
      CEO approval
      Business Outlook

      Pros

      i love there benefits they give to there staff and direcly for me, my head of department is great at his job, and treats all his staff with respect.

      Cons

      due to the way the business is going at the moment in terms of finance, there is little chance of promotions at the moment, i also feel although there are loads of benefits there is not as much recognition for the staff in terms of praise

      Viewing 11149 - 11151 of 11,520 Reviews
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      Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.