Hilti Group reviews

Unfortunately not the company it was, with senior leadership being out of touch with workforce, lacking engagement & authenticity, murdered the fun, little or no understanding of industry, poor strategy, elongated processes and handpicked promotions based on favouritism rather than business smart decisions. Was once a brilliant company but overall feeling among workforce is despondent, stressed and overworked, with no faith in decisions from above them. Lack of support all round and segmentation causes too many day to day probelms with customers, various directions and strategies across departments, which only stiffles progress and makes customer after sales care difficult. Leadership come and go as a stop shop for development in wider Hilti Group. Leaders here for 3-5 years have not cared about long term and only work on short term wins that help their own personal brand. Bit of a boys club with VPs/SDs take no responsibility or acknowledgement of poor decisions continuously made.

Hilti used to be one of the best places to work, with low employee turnover and a positive work culture. Unfortunately, that’s no longer the case. The management team has seriously impacted the company in Australia.ASM seems more focused on impressing higher-ups than actually supporting their teams. Managers lack people skills, and empathy, and struggle with handling individuals with different personalities. Promotions are no longer based on merit or capability but on who you know in the company, leading to unfair advancement decisions. The sales managers often lack the necessary people skills, unable to handle constructive feedback and discourage employees from providing any feedback at all. If you do, you’ll likely be seen as a threat, with management looking for any excuse to push you out, even if you’ve hit all your KPIs. Your hard work and efforts go unappreciated, with favoritism towards certain individuals rather than a fair approach to everyone on the team. The company seems more focused on administrative tasks than actual sales, implementing daily KPIs to track if employees are "working." ASMs spend more time arguing with team members about operational standards that don’t align with their sales experience, rather than fostering a productive and supportive environment. Additionally, the company pressures customers to buy products they don’t need and places undue pressure on the sales team. Experienced employees are being pushed out through various excuses, all to boost the company’s survey scores. It’s truly disappointing to see how far the company has fallen.