Hertz reviews

The hours front-line managers are expected to work are often outside the realm of possibility. Some weeks, no exaggeration, I worked upwards of 65 hours, including Saturdays. Managers are expected to keep costs down by decreasing overtime in branches open for 11 hours a day with a skeleton staff. Any type of feedback is perceived as insubordinate behavior. In the industry, there is a very thin margin of profitability and costs are incurred that are outside of the control of management, (i.e. vehicle damage, rising depreciation cost, etc.). In the eyes of management, there is no reson for a loss.

The hours are horrible. You are working from 7AM till 6PM or later sometimes. Forget your social life, once you start working here. The customers are extremely rude and don't seem to care about you at all. Renting and cleaning cars in the cold or extremely hot weather while dressed in a suit and tie. Management acts all nice to you but you know they are just putting up a front, they don't care. They just want you to work harder, sell more and think Hertz all and night.