Hertz reviews

3.7

67% would recommend to a friend

(8,180 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

8K reviews
3.0
May 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Exciting work atmosphere, professional team (mostly), customer service experience, possibility for location transfer, good rental car discounts after probationary period, competitive bonus, paid weekly.

Cons

Company leaves their counter employees high and dry as they book more reservations than they have cars. To be successful you must be pushy and annoy customers with insurance, gas, and upgrade sells. No set or promised breaks. Punishment (in my case) consists of docking your hours from 36 hours per week to 20 hours per week for several months and demotes you from CSR to driver (still wearing shirt, tie and slacks in 95 degree weather)

1.0
May 27, 2012

Worst Place to Work

Recommend
CEO approval
Business Outlook

Pros

I worked with a great team of people

Cons

Commission is laughable Poor Management for a new venture (VRSS Agents) The worst management I have ever experienced The Greeters at the Kiosk locations will bring you all the pre-paid reservations so your chances of selling are much lower than the counter reps Inconsistent training Mandatory overtime

4.0
May 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Good team environment and career advancement opportunity. Great opportunity for entry level managers who wants to get their feet wet in customer service, sales, logistics, and financial statements.

Cons

Long work hrs.....not enough staff at times . Fleet can also be an issue in this industry. Work life balance needs to be addressed by senior management to ensure employee are not burning out.

Viewing 7849 - 7851 of 8,180 Reviews

Glassdoor has 8,836 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.