3.0
May 28, 2012
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Exciting work atmosphere, professional team (mostly), customer service experience, possibility for location transfer, good rental car discounts after probationary period, competitive bonus, paid weekly.
Cons
Company leaves their counter employees high and dry as they book more reservations than they have cars. To be successful you must be pushy and annoy customers with insurance, gas, and upgrade sells. No set or promised breaks. Punishment (in my case) consists of docking your hours from 36 hours per week to 20 hours per week for several months and demotes you from CSR to driver (still wearing shirt, tie and slacks in 95 degree weather)