HelloFresh reviews

3.3

54% would recommend to a friend

(3,159 total reviews)
avatar

Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Apr 9, 2018
Recommend
CEO approval
Business Outlook

Pros

-Initial flexibility on the job and entrepreneurial culture -Beautiful London office -Big scope with on-the-job learning due to steep learning curve -Fast moving business with constantly things on the go -Interesting business model of D2C that is now increasingly growing in industry

Cons

-Low resource means people tend to overwork and that is sometimes left unrecognised -No private health insurance package but HR benefits package is improving -Strong internal focus and becoming more risk-averse to creativity -Politics internally -Minimal L&D programme for more experienced hires and stagnant career development/salary increase -Although an international business, opportunities to work with global counterparts to share learnings is small

1.0
Apr 5, 2018

Don't Believe the Hype

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Office located in a hip area with plenty of restaurant options - Lots office "freebies" from food to samples, to office parties, and other employee incentives - Young environment - Somewhat flexible office space - Employer benefit matching plan

Cons

- This company has a high volume of blame culture. It did not take long to realize that instead of creating an environment where individuals are held accountable and allowed to show professional integrity in their work they instead are quick to throw anyone under a bus in order to elevate their work stature within the workplace. This goes from associates all the way up to senior leadership. Be careful! - Management = inexperienced. The plus side to this company is the young employee demographic with fresh mindsets. However, this comes as a double-edged sword where you have managers and so-called leaders who not only struggle to manage their own work agenda/expectations but continuously drop the ball or show complete apathy towards the employees they manage -- especially when it comes to providing guidance in the day-to-day work operations that keeps the place moving. - lack of real personnel engagement and management. People here look at you moreso as someone who helps to bring in/create revenue and bring up numbers as fast and as high as you can. Anything outside of that is the least important. Therefore, there are frustrating moments where an employee feel less like a human but more like a robot who works crazy hours with insane deadlines to create a product or amazing results with assignments with little to no guidance. Be adept at figuring things out on your own and quick on your feet! - Work life balance does not exist due to some of the aforementioned reasons - Do not expect career growth or employer loyalty! They will quickly hire from outside or replace you without any communication or consideration of the work you have already provided. - Communication lacks! Interesting to see a company with an open office environment where there are still soo many behind closed door conversations or lack of direct communicative efforts to employees or their perspective teams - The office is pretty junky! Due to the quick growth of the company space and cleanliness is limited... - Pay is not comparable to the actual market rate - especially in more associate and analyst levels - Lack of professionalism or office decorum - Very political. They'll say there is no hierarchy when interviewing but you'll quickly see that is false once you're trying to build bridges or create some sort of processes. - They'll pretty much sell you fairytales of grandeur to keep your interest during the interview process -- this is especially true with your role. They'll tell you one thing and you'll be doing the exact opposite by the second week. - They use the excuse of it being a start-up as a way to not fix what is broken or causing damage to the day-to-day of an employees lifecycle. Excuses! - Growing quickly which leads to a lot of moments of dropping the ball across the board - For a start-up, it lacks diversity - burn out is real here!

5.0
Apr 5, 2018

Hello Fresh Brand Ambassador

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hello Fresh is a huge international company with a start-up feel. It’s an amazing chance to grow while still having the backing power of a big name. Coming from a 9-5 enclosed in a office building, I’ve never been happier. My manager has an open door policy and yet keeps it extremely professional. Life happens but I know that she will support me in ways that benefit me and also the company. This isn’t just a job to me. The team, the product and the company are extreme pros. Health benefits are multi-level and can be geared to the employees true needs. Straight forward pay scale. Real growth!

Cons

Bumps in the road because it’s so new to columbus. Things can be changed fast so sometimes that can be a bit frustrating.

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Glassdoor has 3,981 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.