HelloFresh reviews

3.3

54% would recommend to a friend

(3,163 total reviews)
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Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 16, 2018

A workplace dystopia already happening

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the colleagues are nice

Cons

They best way I can think out to describe HelloFresh: Imagine a world where companies were run by a soulless AI programmed for ruthless business growth. Employees are seen an inconvenient yet necessary asset to cycle through all the phases that a growing company has to go through - the fastest way possible. Everything is part of a grand scheme and you have your part to play. Each month 20-30 new employees would join. Every 3 months something is restructured, you have to move your desk, you would be put in a new team or work on different things and your previous work would just go to waste. There would often be times (weeks and months) when you had to wait in line to go the toilet until the next new office expansion was complete. Faces and values are just a facade, nothing more than avatars and posters of HR buzzwords such as “challenge the status quo” slapped on the walls of an empty shell. All of which would be accompanied by human-like communication that somehow never really feels real. It seems surreal, but this is HF. Nonetheless, working at such a place can be an interesting experience, you can learn a lot, just be careful not to get caught up too much in the machinery and make sure you don’t stay too long.

5.0
Dec 13, 2018

Fantastic Workplace Environment & Opportunities!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I started working at HelloFresh around 4 months ago and I'm really loving it. There's a fantastic work place culture and I love everyone I work with, including my team, other departments and the senior management team. Although there's a lot of work to do, I haven't felt over-worked or stressed once. There's a great benefit scheme that includes free gym (!!!) and discounts on boxes for yourself. I feel there's a lot of opportunity to progress my career and move forward - including lots of training sessions on a vast array of subjects (professional and personal progression) that you can sign up to.

Cons

Decisions can be made quite quickly and projects change direction - but that's all part of the excitement of working at a growing company!

2.0
Dec 12, 2018

Bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment and great people to work with.

Cons

Horrible scheduling and hours were not guaranteed. Direct sales in places where people cannot afford the product with the expectation to sell when the customers literally cannot afford the subscription.

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HelloFresh Response
7y
Thank you for taking the time to write this review and sharing your feedback with us. It’s excellent to see that you’re enjoying the fun environment at HelloFresh and working with your teammates on the sales team. Our Brand Ambassadors are the face and voice of HelloFresh to our customers and we care a lot about your experience as part of the FreshFam. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, dependent on one’s availability and preferences. We try out new events and locations all the time to see if they would be a good fit for sales, however, not all locations are a match and we use this data to make scheduling choices in the future. We try at as best we can to ensure all Brand Ambassadors are scheduled 40 hours of work per week, unfortunately there are times where this is not possible based on the availability of events. Thank you again for this feedback. We always appreciate hearing from members of the FreshFam while we strive to make HelloFresh the best place it can be for our team.
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Glassdoor has 3,987 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.