HelloFresh reviews

3.3

54% would recommend to a friend

(3,157 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Nov 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is really good, hours are too...you have four days of 10 hour shifts with three days off. The discount on regular meals is great, as well as the food being really good.

Cons

If you admit to the person who lets you know you've got the job, that you need help lifting more than 30 lbs you won't get an orientation day to actually be hired. If you while working you get hurt and your doctor gives you a restriction letter that you aren't allowed to lift, push/pull, or raise something with your arms above your head that weighs more than 10 lbs you will be put on LOA (leave of absence) and fired three months later, even if there are jobs you can do to continue working. Get everything in writing from them and to them, not verbally so you can protect your income!!!

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HelloFresh Response
3y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
3.0
May 26, 2022

Fast-Paced Environment with Learning Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For corporate positions: - Pay & Benefits are decent; PTO, not so much, but the employee discount is actually really great - Good place to start your career (emphasis on start); a lot of opportunities to expand your skillset - Big-name brand looks great on a resume - You'll meet some really nice people along the way *Pay attention to the 3-star and below reviews* Working corporate at HelloFresh is not bad, but it's also not great. If you are interested in gaining a lot of experience within a short amount of time & are OK with dedicating your life to your career then this company would be a fit. I personally wouldn't consider HelloFresh a place to stay for a long period of time - get the experience & then find a better place.

Cons

Hopefully, you land on a team where senior management treats you like a person & not a workhorse but here are some things to consider based on my experience (NY office): - Work/Life Balance: depending on the department you're in, expect burnout within a couple of months. PTO is available (if you've accrued enough time), but it's the typical situation of 'having a lot of work, but we're short-staffed and no one else can cover, so I'll take PTO knowing I'll still have to work during my time off.' - Short-staffed: Part of the long hours is due to several departments experiencing turnover. It might be different now, but during my time each team was dealing with this. - Ego-Driven: HelloFresh's culture emphasizes an "ego-less" environment, but maybe these values are not meant to be applied to senior management. - Company Culture: HelloFresh is a very large brand so cultivating a company culture that expands across all offices is going to be difficult, but the culture at the NY office is very much "grind culture" & "bro culture" (but again, this likely depends on the team you join.) - The success of HelloFresh would be nothing without all of the hard work from the warehouse employees. Witnessing a company go through the motions of union-busting practices was extremely offputting & actually pretty depressing.

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HelloFresh Response
4y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
3.0
Apr 26, 2021
Recommend
CEO approval
Business Outlook

Pros

- a lot of work, a lot of areas to learn & improve - great learning package, they encourage to take time to learn things and both understand the business, or get outside training - flexible working hours, respect for your non-work hours: nobody will bother you on the weekends or evenings. You can take a few hours off in a day for personal stuff, as long as you do your job - high impact of everything you do on millions of people. high responsibility for high impact - the work is interesting & challenging, you will never get bored.

Cons

- the company grew faster than they realized which means that there is absolutely no time to think and reflect, you just push out features - some stakeholders are very disrespectful to younger employees - poorly defined responsibilities. because there is a lot of stuff to do, many people don't want to do it (or have just no more capacity) so several areas aren't owned by anyone. You either end up owning them yourself, or you don't do it, and then lots of information is lost. generally very disorganized and poorly managed responsibilities - we were told that it takes at least 2 years to go from junior to mid level position, and 3 years to go from mid to senior. thus, no real opportunity to grow within the company, given that the average tenure is about 15 months. - high turnover (see above) so people don't really know what's going on - salary & vacation non-comparable with other Berlin startups, especially given that the work is much more demanding than in other places

Viewing 157 - 159 of 3,157 Reviews

Glassdoor has 3,976 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.