HelloFresh reviews

3.3

54% would recommend to a friend

(3,157 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jan 19, 2024

Great People but Overall Bad

Recommend
CEO approval
Business Outlook

Pros

- Everyone is very nice and kind - Office lunches and happy hours - Management provides helpful feedback - Age range for employees skews younger (23-40)

Cons

- Complaints or Suggestions are rarely actioned on - Work-life balance is poor (oftentimes employees are working 1-2 hours before and after work) - Management picks favorites and will promote those most willing to sacrifice their work-life balance - Many times fellow employees have told to me they are crying weekly or every other week due to stress - Unorganized software (most work done through G-Sheets) - Management is constantly changing (new managers were a quarterly occurrence) - Anonymous feedback has been shown to not be anonymous on several occasions

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, DS & Your HelloFresh HR Team
2.0
Jan 27, 2023

What's work life balance?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues, most people are really trying to achieve the business objectives even though in some cases that also mean working unpaid overtime. Located close to the subway

Cons

-serious lack of transparency, communication from management could be improved. - Work life balance, usually your team will need to achieve some objectives (which is normal) but the deadlines are unrealistic which lead to people being overworked, also there are recurring cases like national holidays which impact operational processes and even though those holidays are on the same dates every year, it usually lead to problems, stress and long working hours. -culture: i believe there's no transparency, most of the time questions in all hands are being censored and as most people also depends on visas they don't always speak up and there is a vicious cycle, because at the end no change occurs. There was an all hands and they rewarded someone for working on weekends... (hello self-awareness?)

1.0
Jan 25, 2023

Disappointing experience

Recommend
CEO approval
Business Outlook

Pros

Learning opportunities and benefits overall

Cons

Poor management from corporate, untransparency, fake future promises and fake employee care mindset

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HelloFresh Response
3y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
Viewing 151 - 153 of 3,157 Reviews

Glassdoor has 3,976 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.