HelloFresh reviews

3.3

54% would recommend to a friend

(3,154 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office culture with a young and energetic team. There are regular social events like games nights, pizza lunches, sunset drinks and office parties, which makes the environment fun and engaging. The company is not very hierarchical - if you have a good idea, it will be heard and often implemented quickly. There is a lot of ownership and autonomy in the role, with flexibility to work in your own way and continuously improve processes. The hybrid working model also provides good flexibility and work-life balance while still maintaining a strong office culture. The environment is very fast paced, which can be exciting, and there are plenty of opportunities to get involved in high-impact projects and gain visibility with senior leadership if you are proactive.

Cons

There is constant change and high staff turnover, which can make it difficult to maintain stability and continuity. Leadership direction is not always clear, and priorities can shift frequently. The business can feel unstructured at times, with unclear KPIs and expectations. Promotions can also be difficult due to organisational structure and budget limitations. As it is a global company, employees may also need to be mindful of time zone differences when collaborating with stakeholders in Europe, which can sometimes require early or late meetings. Salary can often be below market average for similar roles, and employee benefits are fairly limited, with the main benefit being a discount on the company’s box subscription.

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HelloFresh Response
2w
Hello, thank you for your review. We’re happy to hear about the positives and will take your concerns into account as we work to improve. Your feedback is essential to creating a better experience for everyone. Thank you & best regards, DS & Your HelloFresh HR Team
5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at HelloFresh is a total blast. The vibe here is the perfect mix of "let’s get it done" and "let’s have a coffee (or a snack) first." It’s fun and easy going, and despite how fast we grow, it never feels stiff or overly corporate. The best part? We are obsessed with food. It is so cool to be surrounded by chef designed recipes and ingredients. There’s nothing like reading customer feedback where someone tells us they learned how to cook something new because of a box we delivered—it makes the customer centricity part of the job feel really personal and rewarding. Why the culture wins: Customer Obsession: Insights that matter and data back decisions to improve the CX The Social Scene: There are always great events happening, from team happy hours to full office celebrations. Giving Back: Our ERGs (Employee Resource Groups) are incredibly active. They do an amazing job bringing give back vibes to the office, focusing on education and community support that actually feels meaningful. The Kitchen Perks: Let’s be real—the food is a massive plus. Testing out new recipes and seeing the behind the scenes of the culinary world is a dream for any foodie.

Cons

It’s a high energy environment, so your Slack is always buzzing! You definitely need to be someone who likes staying busy and can pivot when a new, exciting project drops.

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HelloFresh Response
2w
Hello, we love hearing about what’s going well for you! Knowing that the overall company culture and values have been meaningful to your experience is incredibly rewarding. Your feedback motivates us to keep building an even better workplace. Thanks for being part of our growth and success! Thank you & best regards, DS & Your HelloFresh HR Team
4.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment, room for growth. Not very hierarchical

Cons

Could be paying more competitive salaries

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HelloFresh Response
2w
Hello, thank you for being part of our team and for sharing your experience! It’s encouraging to hear that the encouraging work environment has helped make your time here fulfilling. Together, we’re building something great, and your contributions are a vital part of that success. We’re grateful for everything you bring to the table. Thank you & best regards, DS & Your HelloFresh HR Team
Viewing 7 - 9 of 3,154 Reviews

Glassdoor has 3,973 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.