Fast-paced culture with great people and high ownership, but lacking structure and direction - Procurement Manager HelloFresh Employee Review

3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office culture with a young and energetic team. There are regular social events like games nights, pizza lunches, sunset drinks and office parties, which makes the environment fun and engaging. The company is not very hierarchical - if you have a good idea, it will be heard and often implemented quickly. There is a lot of ownership and autonomy in the role, with flexibility to work in your own way and continuously improve processes. The hybrid working model also provides good flexibility and work-life balance while still maintaining a strong office culture. The environment is very fast paced, which can be exciting, and there are plenty of opportunities to get involved in high-impact projects and gain visibility with senior leadership if you are proactive.

Cons

There is constant change and high staff turnover, which can make it difficult to maintain stability and continuity. Leadership direction is not always clear, and priorities can shift frequently. The business can feel unstructured at times, with unclear KPIs and expectations. Promotions can also be difficult due to organisational structure and budget limitations. As it is a global company, employees may also need to be mindful of time zone differences when collaborating with stakeholders in Europe, which can sometimes require early or late meetings. Salary can often be below market average for similar roles, and employee benefits are fairly limited, with the main benefit being a discount on the company’s box subscription.

avatar
HelloFresh Response
2w
Hello, thank you for your review. We’re happy to hear about the positives and will take your concerns into account as we work to improve. Your feedback is essential to creating a better experience for everyone. Thank you & best regards, DS & Your HelloFresh HR Team

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

avatar
HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Cons

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

11
avatar
HelloFresh Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
See reviews by: Helpful|Rating|Date|All