HelloFresh reviews

3.3

54% would recommend to a friend

(3,155 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

The company used to be very employee-friendly, offering flexibility in how, where, and when we worked — something we really needed given the consistently heavy workload and frequent overtime. Unfortunately, that's no longer the case (see cons).

Cons

Following the announcement of strong business results, UK management revealed—without prior consultation—that the London office will be relocated to an undisclosed site, and employees will be required to be on-site three days a week for collaboration. Previously, most employees averaged just one day in the office, with the majority of their work focused on virtual meetings with colleagues across different cities and countries. This abrupt decision marks the beginning of the breakdown of a well-functioning and effective team, now forced to commute three times more, spend triple the cost on travel, struggle for meeting rooms, and ultimately work less if they want any time with their families.

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HelloFresh Response
1y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, AG and Your HelloFresh HR Team
1.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary, snacks, it's always cold at work

Cons

While the company will offer you the largest salary package in your field with the german-like benefits, they'll abuse you just as bad (or worse) as everyone they say they are not. My first day (and then several more trainings after) all they reviewed with us are that unions are bad, toxic, and actually horrible for the employees. Theyre lawyers really want you to know that. They fired the site director for being toxic. The food quality manager quit on the spot. As they hired me on, they hired the entire safety team as well (everyone quit) and replaced them with what they could find. That was fine until they fired my direct support and then fired me as soon as a found someone amazing to finally support me. During my time there, they preached work life balance. I was there from 6am to 4pm most days and then taking meetings at home until 7pm. Late night and weekend calls as managers cannot file an incident report or refuse to do so. You hold trainings, they do not attend. I remember asking my manager for support and they told me it was not their job. As for OSHA and the EPA, that doesn't exist to them. They want you to hold standard but they do not exist. They want people to be safe and trained well, that does not exist. As for the product itself, it's fine until it's in the moldy wet trucks. Don't do it. Oh and no offices, all bullpen except for HR and the director.

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HelloFresh Response
1y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
1.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Fruit and cereal. Can coast if you want.

Cons

Everyone is miserable and fed up; no passion or care. Good people are overworked so don't act proactively. Company lies all the time, don't believe the promises. Easy to coast if you want, management too dumb to pick up on it- they will just give the work to the hard workers. A lot of people were promoted fast during growth, and they aren't great at their job- so are over paid for what they do, now new people don't get a chance to grow and are underpaid.

Viewing 52 - 54 of 3,155 Reviews

Glassdoor has 3,974 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.