HelloFresh reviews

3.3

54% would recommend to a friend

(3,165 total reviews)
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Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jan 22, 2023

Company mismanaged

Recommend
CEO approval
Business Outlook

Pros

The people and HelloFresh are amazing.

Cons

Not organized. Nobody knows what they are doing. The nickname is "Ghetto Fresh" for a reason. Hourly associates are can do whatever the want and there is no accountabilty.

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HelloFresh Response
3y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
1.0
Jan 16, 2023

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Discounts on mouldy food and wilted spinach

Cons

Very poor and inexperienced leadership team with no long term strategy. Grew quickly over Covid now in decline and cutting jobs worldwide. Micro management very common due to inexperienced leaders put in senior roles. Retention is less than 12 months on average

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HelloFresh Response
3y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
2.0
Jan 15, 2023

Not for me. Worst employer I had in Berlin so far.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Offices are nice. Attrition is high, which makes you work constantly with motivated new colleagues. Fitness and mobility perks.

Cons

Uncontrolled and unplanned growth has left the company fighting its way to remove legacy and manual work. Management treats employees like numbers without a clear vision on how to archive its goals. Lack of ownership and constant swift of priorities became demoralizing at some point and leaders are too busy to care or left hopeless as decision making is very bureaucratic. Company values are not being followed by a big majority and they attempt to justify uncontrolled and constant change, which in reality is caused by lack of communication, mutual agreement or planning.

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HelloFresh Response
3y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
Viewing 412 - 414 of 3,165 Reviews

Glassdoor has 3,989 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.