Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (42) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 236 reviews)); "Good pay and honest" ((in 213 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 168 reviews)); "great benefits and I took advantage of all of the discounts across their array of companies." ((in 159 reviews)); "Great Team and very supportive" ((in 120 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 93 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 79 reviews)); "Can be long hours and tough" ((in 73 reviews)); "It’s bad manager and people" ((in 71 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 32 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

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HelloFresh

HelloFresh reviews

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3.3

54% would recommend to a friend

(3,155 total reviews)

Dominik S. Richter

54% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jul 8, 2016

call center

Customer care trainer

Recommend

CEO approval

Business Outlook

Pros

discount on boxes, newer office equipment, i used to like my old manager and i loved who worked under me.

Cons

poorly managed, no loyalty to staff, consistently hires outside, poor pay, favoritism, lack of innovation and no room to grow

1.0

Jul 6, 2016

Commission-only

Sales representative

Recommend

CEO approval

Business Outlook

Pros

- Friendly team - "Backpacker" informal vibe - Supposedly free HelloFresh boxes every week - Full training - Friday night drinks - Opportunity to be making uncapped weekly pay (apparently)

Cons

- Commission only pay - Make you apply as a sole trader with ABN (so they can get away with not paying you a base wage) - Door to Door sales - Heaps of rejection They try and make you sell to everyone and anyone, despite the product not being for them. I only worked there a week and haven't been paid at all (I made several sales and was promised a $200 training wage)

HelloFresh Response

Thank you for taking the time to write your review. We will be looking more closely into your comment regarding our agents having to sell to everyone, regardless of suitability. This approach does not tie in with our product’s values. Please note that we changed our direct sales management from when your review was posted. In addition, we now pay a training base for the first two weeks of the role, this gives an ample amount of time for people to learn the job. It is true that you can earn uncapped commissions. Unfortunately, rejection is part of the role, as you say, the product does not suit everyone. We understand that working as a sales representative is not always easy and requires a lot of patience.

3.0

Jun 21, 2016

Customer Care Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people you get to meet are great, they offer a discount on the product and they show interest in growth

Cons

However, they don't really seem to take into consideration comments. The management is not competent. They are not trained to work with people and do not know how to run a efficient business. There cannot be interest and external growth within company. They only want you to stay at agent and Kitchen level and show no interest in corporate position

Viewing 3106 - 3108 of 3,155 Reviews

Jobs at HelloFresh

Asset Protection Specialist

Asset Protection Specialist