Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

77% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (24) , Manager (23) , Customer Service Coordinator (22) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Intern (11) , Werkstudent (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"Great people to work with" ((in 43 reviews)); "Yearly bonus and merit increase" ((in 33 reviews)); "Nice colleagues to work with." ((in 28 reviews)); "Work life balance is good" ((in 27 reviews)); "2. Good Culture" ((in 25 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"low salary and no that much increment" ((in 49 reviews)); "Poor management with stereotype thinking." ((in 37 reviews)); "The training I received was horrible." ((in 21 reviews)); "3rd rated TL and Manager" ((in 17 reviews)); "No growth opportunities for existing employees" ((in 8 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

Hapag-Lloyd reviews

3.7

77% would recommend to a friend

(781 total reviews)

Rolf Habben Jansen

86% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

781 reviews

1.0

Jun 22, 2017

Pathetic experience

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

- Only saving grace was being friends with some of the other team managers and co-workers.

Cons

- HR really needs to have some people skills. They are very rude and not the kindest people out there. One of my co-workers was asked "oh, you still work her? I thought you quit!" ... - No room for growth - You are either a customer service representative or a manager. No where in between.

4.0

Jun 12, 2017

Customer Service Import Coordinator

Customer service imports coordinator

Recommend

CEO approval

Business Outlook

Pros

good benefits safe and clean work enviroment

Cons

not a well defined career plan

4.0

Jun 10, 2017

Growing company and great benefits

Dangerous goods specialist

Recommend

CEO approval

Business Outlook

Pros

Management was flexible when it came to life changing events. They did whatever they could within reason to work with emplyees. Most people are great to work with and decent salaries and bonuses when we got one.

Cons

The company is large, but it is structured in a way to keep most jobs on the same level. Advancement in this company could mean waiting for someone to leave their position or relocating to another state or country. Some jobs require a great level of responsibility, specialized training, and skill, but the pay level does not reflect the complication and seriousness those jobs.

Viewing 709 - 711 of 781 Reviews

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Jobs at Hapag-Lloyd

Coordinator Customer Service - Invoicing

Coordinator Inland Delivery

Coordinator CS Performance

Coordinator Accounts Receivable

Hapag-Lloyd

Hapag-Lloyd reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pathetic experience

Customer Service Import Coordinator

Growing company and great benefits

Top companies for "Compensation and Benefits" near you

Jobs at Hapag-Lloyd