Pros
They pay above average compared to competitors. The benefits are great, lots of paid vacation. If you have the right management team it can be a fun place to work. Depending on your position, there are opportunities to open new stores, travel overseas etc. which can be quite rewarding.
Cons
Communication is inconsistent, they expect way too much from employees on a store level. You can plan and plan and plan but you will never get things done on time. The store changes on a bi-weekly rotation, which takes your focus away from any type of customer service, loss prevention, or ability to get shipment out to the floor in a timely manner, yet they continue to raise the expectation. At every store visit you will only hear about what you didn't do right. Don't expect a thank you or a pat on the back ever. Expect drama at every level, in every store. There is no accountability for job performance, despite the fact they push you to be straightforward. It's virtually impossible to get fired from this company if you are somebody's favorite. Do not expect any sort of development. If you are in the right place at the right time you get promoted, otherwise they expect you to go through a ridiculous promotions process which I've never been subjected to in any of my promotions with the company. Overall every store I've worked in has an overwhelmingly negative attitude.
