H&M reviews

3.5

61% would recommend to a friend

(17,363 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

17K reviews
3.0
Apr 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits compared ton other retailer, and most of co-workers are unitive, cuz the managers are usually not nice. errrr, i think, that'all??!!!

Cons

really hard work, and it seems you'd better not expect a relaxing day! you have to work late to finish all the work, actually you can't finish them at all, never, ever! there's rare motivation towards the sales advisor, little praise and encourage.

4.0
Apr 15, 2010
Recommend
CEO approval
Business Outlook

Pros

25% discount Most of my co-workers were nice and I became friends with a lot of them. Not confined to one room for the entire day, was scheduled to work cashier, then fitting room, then sales floor so work was never boring and I always had something to do. Pretty lenient dress code, could wear almost anything I wanted to work. Better pay than most other retailers around. Benefits for part time employees and full time employees. You get to see the new shipment before anyone else and can keep up with the latest styles. Hour lunch break and two ten minute breaks for 6+ hour shifts.

Cons

Super strict with attendance, even when I called in ahead of time and had a valid excuse for being late. Would give a write up/warning for being one minute late. Managers rarely give incentives/praise to sales associates. Hours are not definite and are always changing. Only one ten minute break for 5 hour shifts. Would not always grant time off, and was often difficult to switch shifts with another co-worker.

4.0
Apr 6, 2010

Great Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, managers receive 3 weeks of vacation, 7 paid holidays as well as 7 wellness days. Sales associate receive 2 weeks of vacation and part time sales associates receive limited benefits as well.

Cons

H&M had a set of Shared Valued it us to work with which allowed for a employee friendly work place. Now they're rarely mentioned, it's the Five Basic Demands. Although, benefits are great the benefits department is no longer employee friendly. Takes a longer time to get questions answered. Maybe this is the sad reality of a company's growth, employee relations fall by the waste side.

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Glassdoor has 21,499 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.