Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers were great - had a lot of heart and commitment. The company culture is trying hard to be inclusive.

Cons

My experience was that working for GOODWILL is not a good place for people with disabilities. I disclosed on my interview that I am a person with disabilities and I use Paratransit. I managed to last six months in this job and it was a struggle with management. It took me four months of advocating to finally get a bench to sit on to wait for Paratransit. I couldn’t get the company to get me an assistive program to help me with typing. I think I was a perfect fit for this position as my skills and experience fit the position. Often it felt like a daily struggle as I had to explain basic concepts that apply for folks who have disabilities. I had 30 to 40 hours of work to fit into a 20 hour slot. My manager was forcing me to change my hours, and it would make it even harder to get to work using taxis and Paratransit. I felt very unwelcome from direct management and the workplace was chaotic. I left after six months.

3.0
Oct 30, 2025

Okay as first job

Recommend
CEO approval
Business Outlook

Pros

-Pay is okay for the position -The people are nice to work with

Cons

-Managers don’t know what they’re doing -Asked to do merchandise processors job too

Viewing 229 - 231 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.