Goodwill reviews

3.2

46% would recommend to a friend

(9,228 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Jan 22, 2026

good starting job

Recommend
CEO approval
Business Outlook

Pros

allowed me to get ,y feet wet for a first job

Cons

rude customers every day i went in

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job for college kids.

Cons

No cons i can think of at this time

2.0
Jan 21, 2026

Nice

Recommend
CEO approval
Business Outlook

Pros

Good environment Nice staff Understanding

Cons

Rude customers Unachievable expectations Bad donations

Viewing 136 - 138 of 9,228 Reviews

Glassdoor has 9,729 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.