Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Goodwill?

45% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 569 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "work environment is good and" ((in 114 reviews)); "They also were great for the employees" ((in 114 reviews)); "Flexible schedule was nice to have" ((in 104 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 864 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 257 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "The staff is usually all special needs with no training." ((in 90 reviews)); "Low salary and not good working" ((in 86 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Skip to content Skip to footer

Notifications

Goodwill

Goodwill reviews

3.2

45% would recommend to a friend

(9,227 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Apr 13, 2012

Goodwill does NOT do much for this community.

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Fun atmosphere, with truly great employees who are hard working. Although they don't get compensated for their great work.

Cons

Goodwill does not do much for the community at all. They are NOT a charity and charge SALES TAX.

3.0

Apr 12, 2012

Great mission, poor pay.

Program manager

Recommend

CEO approval

Business Outlook

Pros

The company has a great mission, and the coworkers are fantastic. The company also holds great events to promote the company within the community.

Cons

Their pay is sub-standard across the board. It was only when I left this employer that I realized how low their salaries were across all departments compared to similar positions in the labor market.

1.0

Apr 10, 2012

poor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good workers close to home the discounts

Cons

low pay you feel like money is theonly thing they care about not you

Viewing 9133 - 9135 of 9,227 Reviews

Top companies for "Compensation and Benefits" near you

World Food Programme

4.0★Compensation & Benefits

Population Services International

3.7★Compensation & Benefits

Narcotics Anonymous World Services

4.0★Compensation & Benefits

UNICEF

3.9★Compensation & Benefits

Jobs at Goodwill