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      Goodwill

      Engaged Employer

      Goodwill reviews

      3.2

      45% would recommend to a friend

      (9,227 total reviews)

      Catherine Meloy

      48% approve of CEO

      38% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Aug 14, 2012

      It's a great first job

      Floor associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Goodwill's Mission is great. Hire variety of different people. Good supported employment, job training, and ticket to work programs.

      Cons

      *Some managers(at my particular store) don't seem like they know what they are doing. *Not all managers enforce policies yet they ask cashiers to defend policies when explaining to customers. *Some drama between coworkers isn't always handled correctly, if handled at all. *My store has 6 different managers and some times 2 or 3 managers give you different projects to work on and want you to disregard what another manager said without communicating it with them first. *There is a lot of focus on meeting goals, whic is understandable but sometimes goals are set too high.

      3.0
      Aug 12, 2012

      Good people, bad management

      Career counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice, caring professionals to work with.

      Cons

      Management is untouchable. GW keeps loosing truly good employees because of bad managers but they won't touch the managers. I have seen it happen over and over during the years I've worked for them. It's a shame - and it costs a lot for the organization.

      5.0
      Aug 12, 2012

      Underpaid but rewarding work at a small non-profit agency, part of a large organization.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with different people almost every day in a constructive manner; friendly workplace atmosphere; a sense of purpose... all adds up to make the day worthwhile.

      Cons

      The salary is not very motivating; there is limited room for career growth, but not within the organization - rather, within the more narrowly focused programs. Other than that, there is not much to complain about.

      Viewing 9094 - 9096 of 9,227 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,728 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.