Goodwill reviews

3.2

46% would recommend to a friend

(9,234 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Jan 21, 2014

manager of store

Recommend
CEO approval
Business Outlook

Pros

great working environment can work as you want, not constant supervision

Cons

long hours, but can owrk on your own, upper mgt seldopm comes around to check on you!

2.0
Jan 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked part-time for Goodwill Industries for almost 6 years while attending high school and college. They have very flexible scheduling and I have met SOME pretty great people.

Cons

Goodwill has unrealistic expectations for their goals and quota, especially for how little they pay. Each year they give a TINY raise, maximum 3%. Corporate is greedy and management is filled with drama. There's practically a new manager every year and new regular retail employees every month-three months, not exaggerating. I think that says in itself how well this company treats their employees. Their mission? Please...one of the least genuine companies out there. Also, I would like to add that I exceeded the goals and quota they had set for me. I was an excellent employee who was punctual, professional, hardworking, and provided great customer service. They always told me I was a good employee. However, I tried time and time again to move up in the company. They would not even give me a single interview. They reasoned that I had no experience for any other position, so I could not move up. How am I supposed to gain experience when they wont give me a chance? And for that reason among many, is why I am leaving the company.

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Glassdoor has 9,735 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.