Is Goodwill a good company to work for as a Keyholder/Supervisor?

Keyholder/Supervisor professionals working at Goodwill have rated their employer with 2.9 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Keyholder/Supervisor Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Keyholder/Supervisor interview questions at Goodwill .

Does Goodwill pay Keyholder/Supervisor employees well?

Keyholder/Supervisor professionals rate their compensation and benefits at Goodwill with 1.9 out of 5 stars based on 19 anonymously submitted employee reviews. This is 38.3% worse than the company average rating for salary and benefits. Find out more about Keyholder/Supervisor salaries at Goodwill.

How happy are Keyholder/Supervisor professionals working at Goodwill?

1% of Keyholder/Supervisor employees at Goodwill would recommend their employer to a friend. This rating has decreased by 80% in the past 12 months. Keyholder/Supervisor professionals have also rated Goodwill with a 1.2 rating for work-life-balance, 1.3 rating for diversity and inclusion, 1.4 rating for culture and values and 1.2 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 583 reviews)); "Great coworkers and understanding store manager" ((in 378 reviews)); "Flexible hours and good if you’re in school" ((in 192 reviews)); "They also were great for the employees" ((in 123 reviews)); "Good work environment very easy going" ((in 113 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 884 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 264 reviews)); "Upper management does not care if you are trying your best" ((in 204 reviews)); "No training provided for positions that should have training." ((in 89 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 84 reviews))

Goodwill Keyholder/Supervisor reviews

2.9

1% would recommend to a friend

(19 total reviews)

Catherine Meloy

1% approve of CEO

Company ratings over time

Ratings trend for the last 6 months (19 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Keyholder/Supervisor employees have rated Goodwill with 2.9 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Keyholder/Supervisor professionals have an average working experience there. Goodwill is rated 22% below average by Keyholder/Supervisor professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

19 reviews

5.0

Feb 6, 2024

Goodwill

Keyholder

Recommend

CEO approval

Business Outlook

Pros

Great place, great people, great entry job

Cons

I have no negatives about my time there.

2.0

Nov 20, 2023

Do not work here

Sales associate/keyholder

Recommend

CEO approval

Business Outlook

Pros

My particular store is full of amazing people, and the working environment is quite close. They also have programs that allow you to help people with things like free medical equipment, clothing, and job and resume help for those in need.

Cons

This company is much less disability friendly than it touts itself to be. Much of our staff including me is disabled in one way or another and I frequently see staff pushed knowingly beyond their limits by management. Disability accommodations are often difficult to obtain. I was recently asked to remove an accommodation that a coworker had the necessary paperwork for, because the paperwork had not yet been approved by HR. Our goals raise quite frequently but the pay raises very rarely and for associates, is lower than the pay of any fast food restaurant near me at $11. As a result, we have a low retention rate and are constantly understaffed. I just don’t believe the pay for this job is proportional to the extremely high expectations.

2.0

Jun 20, 2023

Not the worst

Keyholder

Recommend

CEO approval

Business Outlook

Pros

Pays Well Incitives and bonuses Overtime

Cons

Upper management does not care at all

Viewing 4 - 6 of 19 Reviews

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Goodwill Keyholder/Supervisor reviews

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Goodwill

Do not work here

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