Goodwill reviews

3.2

46% would recommend to a friend

(9,236 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

paid 15min breaks; long(ish) lunch break.

Cons

Drama. The company doesn't care about you. Your managers don't care about you-- they don't have the capacity to care. Everyone is overworked and underpaid. There's a lot of favoritism and cliques. They never reward the good workers and never punish the bad workers (especially if they're a social favorite) and don't have protections in place for workers who experience harassment or assault. I quit next a worker was allowed to scream at and berate his co-workers and sexually harass the female workers, and nothing was done until he made threats to everyone's health and safety. But I was threatened with potential termination when I called in because I didn't want to be subject to said harassment. It broke my trust in the company. They also threatened to write me up for discussing my wages (illegal) because they weren't giving raises to their senior employees, but were giving raises to their teenaged highschool employees by virtue of being children of other favored workers. And by coincidence the senior members who were denied wages (and called angry and bitter and the reason we couldn't discuss wages) were elderly black ladies, and the teenagers were white. Maybe there was no correlation, but it seemed convenient. Additionally, there was a trans worker who was repeatedly misgendered and deadnamed by one of the managers. Overall, just not a great place. Drama and favoritism and they will work you to the bone for pennies.

2.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

You'll get paid decently, you'll always have 40 hours. You'll always have 2 days off.

Cons

Don't go to HR, they will never be on your side. Never try to be honest with ANYONE because all they care about is you being a perfect little drone. You will be overworked to the max.

4.0
Jun 2, 2025

Pretty Good

Recommend
CEO approval
Business Outlook

Pros

Pretty good time, hours were steady for a high school student.

Cons

Management was strange, one time a manager literally started doing something that got in the way of be hanging clothes up and then got mad at me for not being fast enough.

Viewing 439 - 441 of 9,236 Reviews

Glassdoor has 9,738 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.