Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 572 reviews)); "Benefits and you meet some great coworkers" ((in 378 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 121 reviews)); "Good work environment very easy going" ((in 114 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 881 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 271 reviews)); "Upper management does not care if you are trying your best" ((in 202 reviews)); "No training provided for positions that should have training." ((in 95 reviews)); "Low salary and not good working" ((in 88 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jun 4, 2025

simple but bad pay

Stocker

Recommend

CEO approval

Business Outlook

Pros

easy work, understanding employer, and everyone can do the job

Cons

pay too low n matter the position or experience, too many other people apply here so it is hard to get a job.

3.0

Jun 3, 2025

It is Work!

Lead associate

Recommend

CEO approval

Business Outlook

Pros

You get the hours, pays ok.

Cons

You will work your tail off! Constant call outs. Weekends are bad!

5.0

Jun 3, 2025

hahaha

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

xxxxx xxx xx xx good good good

Cons

xxxxx xxx xx xx good good

Viewing 433 - 435 of 9,238 Reviews

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Jobs at Goodwill