Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 582 reviews)); "Flexible hours and good if you’re in school" ((in 194 reviews)); "They also were great for the employees" ((in 120 reviews)); "Good work environment very easy going" ((in 118 reviews)); "flexible schedules are nice when they occur" ((in 103 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 870 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 262 reviews)); "Upper management does not care if you are trying your best" ((in 203 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 89 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews

1.0

Jun 17, 2025

Horrible Place to Work.

Cashier

Recommend

CEO approval

Business Outlook

Pros

-Accepts individuals with records. -Kind management. -Diverse workforce.

Cons

-Corporate took away fans behind register so nobody ‘could hide money in them’. -Broken AC corporate refuses to fix. -Leaky roof corporate has not fixed. -Overpriced items. -Extremely greedy. -Bad pay for the workload they put on you. -Very high expectations. -Rude and dismissive HR. -Lets management do whatever they want. -Constantly adding more work onto employees with no recognition. -Does not recognize employees working hard.

3.0

Jun 17, 2025

Long hours, lots of stress

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Some really good people to work with.

Cons

Too much stress, over worked, under paid. The ones that need to be fired are coddled and given a break

3.0

Jun 16, 2025

Mostly fine

Cashier

Recommend

CEO approval

Business Outlook

Pros

Works with schedule, basic work, most coworkers great

Cons

Half of management has less experience then many other workers or use it for a power trip

Viewing 406 - 408 of 9,237 Reviews

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Jobs at Goodwill

Goodwill

Goodwill reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible Place to Work.

Long hours, lots of stress

Mostly fine

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Jobs at Goodwill