Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 576 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 119 reviews)); "Good work environment to be a part of" ((in 110 reviews)); "flexible schedules are nice when they occur" ((in 107 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 872 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 263 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "Low salary and not good working" ((in 89 reviews)); "No training provided for positions that should have training." ((in 87 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,234 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Aug 19, 2025

Decent Side Income

Hardlines team member

Recommend

CEO approval

Business Outlook

Pros

decent hours and easy to do work

Cons

pay was low, though they've since increased

3.0

Aug 19, 2025

Goodwill warehouse associate

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Great community and coworkers. Family-like environment.

Cons

The Pay is a big con. As a warehouse associate, you operate industry equipment while also helping customers and bringing in donations, and consistently switching out Gaylords in the donation door and warehouse area, practically working two jobs in one. Doing all of this only gives you $13 an hour. Management often promises a raise by the end of the year, but then it gets delayed until the next year.

3.0

Aug 19, 2025

E-Commerce

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Got to see different items and learn about them as well as different skills.

Cons

E-Commerce could use more support from administration.

Viewing 313 - 315 of 9,234 Reviews

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Jobs at Goodwill

DONATED GOODS ASSOCIATE

North Little Rock, AR