Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 576 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 119 reviews)); "Good work environment to be a part of" ((in 110 reviews)); "flexible schedules are nice when they occur" ((in 107 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 872 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 263 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "Low salary and not good working" ((in 89 reviews)); "No training provided for positions that should have training." ((in 87 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Skip to content Skip to footer

Notifications

Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,234 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Aug 27, 2025

Will take advantage of you

Cashier

Recommend

CEO approval

Business Outlook

Pros

'non profit' organization, diverts waste and a good set of coworkers.

Cons

they disregarded my availability continuously, had high expectations.

3.0

Aug 26, 2025

Easy job

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

You feel like youre working with a purpose. Goodwill has a great mission that supports their communities. Benefits are good, PTO is very generous, people are great to work with. Every day is different, which keeps it exciting.

Cons

It seems like Goodwill is losing sight of the mission. So many programs have shut down since covid, its hard to work for a company that you dont know if thats even their mission anymore. Things turned into a money grab, and again, for what mission? Many budgets continuously get cut, but the expectations to produce are pushed so hard, it causes a lot of unnecessary stress and burnout.

5.0

Aug 26, 2025

Good

Job coach

Recommend

CEO approval

Business Outlook

Pros

Good stuff man, great place to work

Cons

Honestly can’t think of anything

Viewing 304 - 306 of 9,234 Reviews

Top companies for "Compensation and Benefits" near you

World Food Programme

4.1★Compensation & Benefits

Population Services International

3.7★Compensation & Benefits

Narcotics Anonymous World Services

4.0★Compensation & Benefits

UNHCR

4.0★Compensation & Benefits

Jobs at Goodwill

DONATED GOODS ASSOCIATE

North Little Rock, AR