Goodwill Retail Associate Manager reviews

3.6

76% would recommend to a friend

(406 total reviews)

Catherine Meloy

75% approve of CEO

50% positive business outlook

Retail Associate Manager employees have rated Goodwill with 3.6 out of 5 stars, based on 406 company reviews on Glassdoor. This indicates that most Retail Associate Manager professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Associate Manager professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

406 reviews
4.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are available to almost all team members Compassionate leadership Involved leadership and HR Autonomy and support Opportunity for growth Scholarships and other offerings Lots of internal training

Cons

Restricted time and labour resources Asked to do a lot by those somewhat unfamiliar with the role Communication and transparency could be improved, better understanding what each department is doing and how they contribute to mission. Too reactive/doing a lot of things poor -okay versus proactively doing less things but well - excellence Benefits coverage isn't great, dental, therapy, optician especially Compensation is difficult to understand

5.0
Mar 4, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

I love it it's a wonderful place to work

Cons

You have to be ready and willing to do the job

Viewing 7 - 9 of 406 Reviews

Glassdoor has 9,744 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.