Goodwill Merchandise Processor reviews

2.2

4% would recommend to a friend

(39 total reviews)

Catherine Meloy

40% approve of CEO

4% positive business outlook

Merchandise Processor employees have rated Goodwill with 2.2 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Merchandise Processor professionals have an average working experience there. Goodwill is rated 41% below average by Merchandise Processor professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

39 reviews
3.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Employees band together like family

Cons

High quotas, dirty and hot (no AC) working in the back of the store during extremely hot 100+ degree summer weather, poor raises, no bonus's (they stopped a few years in giving Christmas bonus - now they just order food for an employee party), donations have gone down in quality and they literally expect you to turn trash into treasure that they can sell on the sales floor

2.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook

Pros

The minimum wage is appealing at first, and you'll get to meet interesting people. You do get a 50% off discount, but...

Cons

All stores have extremely high turnover, both of entry-level positions and managers. At my store this was the fault of the managers being "yes-men" who were hired and kept on because they represented the company's brand better than they could run the store. We've lost good managers and workers who lost patience with the lack of respect and being asked to cover for people who were allowed to slack off. Furthermore, the "Paid Time Off" they boast about on their website is taken off automatically every time you call out. That's right - sick days are automatically taken out of your PTO. Also, about that 50% discount? You can't use it at the store you work at, and in fact, you are forbidden to shop at the store you work at.

Viewing 19 - 21 of 39 Reviews

Glassdoor has 9,746 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.